Legal Control & Customer Sign-Off
Lock in legal processes by requiring customers to sign terms and conditions where needed.
All Your Workshop Needs, One Powerful Platform
From job cards to invoicing, stock management to customer communication, Flow5 brings everything together so you can focus on what you do best.
Built on five. Ready for more.
Beyond the Five Core Areas
Flow5 is built around five core components — Accounting, Procedures, Communication, Procurement, and AI & Technology — but the platform goes far beyond that, giving workshops the tools to manage operations, staff, compliance, customer experience and growth in one connected system.
Area 01
Workshop Operations & Workflow
The practical day-to-day tools that keep the workshop running.
Pre-Built Departments & Labour Codes
Set up structured departments and standardised labour codes for consistency and speed.
Pre-Built Repair Bundles
Create repeatable repair bundles for common jobs, saving time and improving quoting accuracy.
Transparent Pricing Structure
Use automated mark-ups and labour generators to apply pricing consistently and professionally.
Technical Data & Service Schedules
Access technical data and service schedules for all vehicles directly in the workflow.
Reconditioning Workshop Options
Specialised functionality for reconditioning workshops, including transmissions, turbos, alternators and starters.
Value Added Service Module
Generate reports automatically and streamline quick submission and payment processes for value added services.
Area 02
Customer Experience & Communication
Features that improve the customer journey and keep communication flowing.
Bookings with Customer Portal
Allow customers to book online and receive booking reminders automatically.
Automated Service Reminders
Send service reminders based on due date or mileage to help generate repeat business.
Follow-Up Surveys & Google Reviews
Automatically send follow-up surveys and direct happy customers to leave Google reviews.
Approvals & Credit Requests
Manage different customer approval flows, including credit requests and profile-specific authorisation processes.
Area 03
HR & Staff Management
Help workshop owners manage staff properly and professionally.
HR System
Manage employee contracts, warnings, leave and other staff administration in one place.
Recruitment Process
Handle hiring with online interviews, tests and structured evaluation tools.
Medical Questionnaires
Store and manage staff medical questionnaires for both employment and interview purposes.
Incentive Programme
Run structured incentive systems for staff performance and productivity.
Clock-In System
Track staff attendance and timekeeping with an integrated clock-in function.
Overtime Calculator
Automatically calculate overtime based on recorded hours and rules.
Staff Approvals Workflow
Monitor and approve staff loans, leave, comebacks and other requests when statuses change.
Area 04
Monitoring, Performance & Control
Help owners stay in control of the business.
Company & Staff Statistics
Track company stats, technician stats and service advisor stats to monitor performance.
Comeback Monitor
Keep track of comebacks and monitor quality-related patterns.
Adjustable Settings
Customise system behaviour to suit the workshop's structure, workflow and policies.
Area 05
Compliance, Training & Business Support
Support long-term consistency, safety and growth.
Health & Safety & Company Policies
Store and manage company policies, procedures and health and safety information.
Online User Training
Give staff access to online system training for easier onboarding and ongoing learning.
Technical Courses & Training
Support technician growth with technical learning and training resources.
Marketing Functions
Use built-in marketing tools to support customer retention and workshop growth.
Limited time offer
Ready to see it on your floor?
Reserve your place as Flow5 expands to more workshops.